process

User experience design is defined by a strategic process that involves a variety of touchpoints with the end goal always being to create, evolve, and improve a user’s overall experience with a product or service.

What is the problem?

How can I make sense of the problem and figure out how to solution?

What can I create that would be an option for overcoming that problem?

How can I demonstrate the solution to the defined problem without spending too much time and money?

How can I get people to start interacting with the solution so that I can iterate on what’s been presented?

How can I get a fully functioning product built for users to introduce into every day life?

How can we get this functioning product back into user hands for more extensive feedback?

How can I take the provided user feedback and implement into the design and build of the product?

How can I get this product back into a user’s hands once again to continue learning?

How can I gain even more user feedback?

You see where this is going. It’s a constant cycle of designing and sharing with users to gain feedback, iterate on the product and get back into their hands for additional thoughts or even uncovering new problems along the way that are necessary to solve for.